We are not affiliated with any box
office, venue, stadium, arena or professional sports
organization. We are in the business of buying and reselling
tickets at prices greater than the original cost or
"face value". Ticket prices can fluctuate
and are guaranteed only after payment has been received.
Event dates and time changes do occasionally occur.
Please verify the date and time prior to the event.
Privacy Policy
In certain cases we require
contact and personal information from our customers. This
information is strictly used for processing orders and
responding to ticket inquiries. We take the responsibility
of protecting the privacy of our customers very seriously.
No information will be sold, shared, or rented
out. Security measures have been taken on our site to
insure against misuse, loss and tampering of any sort
regarding information under our control. Payment Types •Check Payment
We currently do not accept checks as payment for tickets with the exception of corporate accounts. If you are interested in setting up a corporate account or have any questions, please call us at 877-456-7223.
•Credit Card Payment
All major credit cards are accepted. These include: AMEX, Discover, JCB, Mastercard, Visa (including Bank Check Cards with the VISA® emblem). In certain instances a credit card authorization form will need to be completed with a copy of the cardholders drivers license (front and back) and credit card. This should then be returned to AET.
Online Ordering
Although our online ordering function is updated
numerous times throughout the day it is not in real
time. As a result tickets displayed are sometimes not
available. If a customer orders tickets that are no
longer in stock we can usually find very similar seats
that are comparably priced. Customers would only be
required to accept tickets that were originally ordered.
Credit cards are not charged if tickets originally ordered
are not in stock.
Our liability shall be limited to
one and a half times the originally ordered purchase
price.
Credit Card Authorization Form
Orders exceeding $5000.00 require a Credit Card Authorization
form to be completed by customer and returned to us
with a copy of the cardholders drivers license (front
and back) and credit card. Orders cannot be processed
without this documentation so customers should return
it as soon as possible. Credit cards with billing addresses
not in the US, despite the order amount, will also be
required to follow this procedure. Incomplete documentation
can lead to order cancellation at any time, even after
confirmation.
When an order has been confirmed, an
agent will contact the buyer by email, phone or fax.
Delivery of Tickets
Tickets
are typically shipped within a few days of order confirmation.
All shipments are sent via FedEX. A signature is required
upon delivery. A physical street address must be provided.
FedEX will not deliver to a P.O. box.
· Federal Express Priority Overnight - $20.00
· Federal Express Next Day - $15.00
· Federal Express Two Day Service- $ 10.00
International shipments are also possible in most
cases. If we cannot ship to your location, you will be
contacted. Please contact us for international shipping
rates.
We will refund 100% of the transaction
if the shipment is lost, or damaged and tickets are
no longer usable.
Delays and Cancellations
•Delay or Cancellation of Event
In the case of an event being cancelled and not rescheduled,
the ticket cost, not including any fees for shipping
and handling will be refunded. This does not apply to
cancellations due to an act of God (weather, earthquake,
etc.), venue structure issues, war, fire, civil disobedience,
any acts of government, customer inability to obtain
transportation, terrorism, strike, lockout or other
labor disputes. There are no cancellations, refunds
or exchanges for delayed events. We are not responsible
for time changes or the rescheduling of an event. If
an event is postponed, the original tickets will generally
be honored for the new date and time of the event.
•Customer Cancellations
The customer cannot cancel their order or exchange
tickets once payment is received.
When you order tickets from AET you can feel confident
that you are dealing with an industry leader. We have
been in the business of procuring event tickets since
1991. Our extensive network of contacts gives us access
to some of the best seats in nearly every venue nationwide.
Tickets
are typically shipped within a few days of order confirmation.
All shipments are sent via FedEX. A signature is required
upon delivery. A physical street address must be provided.
FedEX will not deliver to a P.O. box.
